1. Busy Lamp Field/Presence
- At the first glance, it will appear nothing more than a light, but after knowing about it, you will get to know about the use of this feature.
- Yes, this feature is found in modern day VoIP phone handsets as well as dect handsets and helps businesses a lot of time that staff could waste in trying to call each other.
- According to the experts, it is generally a light that appears on other people’s VoIP phones when you are on a call so that they don’t waste their time in attempting to contact you.
- In advanced VoIP handsets, there will be a feature that will tell with whom you are busy with on a call, but because this is a breach of the privacy of an individual, hence, not found in too any brands.
2. Call Park: Not a Place on the Monopoly Board
- This is another very important feature found in modern day VoIP phone handsets and IP handsets and this generally allows you to park or hold the call to contact anyone and then, connect both of them while getting out of the loop.
- This is another very impressive time-saving feature found in handsets offered by most of the service providers and brands.
3. Hoteling
- This is entirely different from the one we discussed above, i.e. call parking and in this version, you can switch all the properties of one IP phone to another.
- This generally means that all the calls going to that number or extension, go to that phone, the voicemail and other speed dials come with them, and the outbound caller ID is the same.