Not All Phone Systems Are the Same Though
• Should I use a traditional landline or subscribe to a VoIP (Voice over Internet Protocol) service?
• Should I use full phone systems that come with desktop hardware or just virtual phones that can be activated on any computing device?
• If I use VoIP, should I get it hosted in-house or go for full cloud-based?
• What’s the best business phone service in terms of industry, budget, employee count, office locations, and customer base?
Landline Vs. VoIP
- Uses cabling made of copper wires to transmit sound.
- Setup and running costs are relatively high.
- Has been around for centuries and provides a very stable, reliable service.
- You need to be onsite to make or receive calls.
- Would require physical, time-consuming, and often costly modifications.
- You will have to upgrade to access a few advanced features.
- Transmits sound as data using an internet connection.
- Usually involves a flat monthly fee charged by the service provider.
- Generally reliable (as your Internet connection and power utility service allow)
- You can use VoIP apps from the service provider to make calls anywhere you are.
- Can be done very easily either way using the service dashboard or portal.
- All the features of an upgraded landline service + video conferencing, chat, mobile apps, etc.