Determine the cost involved
- The first thing to look for while hiring a service provider is the cost involved in switching from existing system to business VoIP phone system.
- While doing this, you need to keep two things in mind that the most expensive is not always the best and secondly, good things ain’t the most economical.
- Therefore, its better that you determine several things like service quality, customer support, service plan options, and others before taking any final decision for a VoIP provider.
- One time installation charges are usually there in any case that includes installation, account set-up and even hardware.
- Other than this, you’ll also incur a monthly fee in lieu of using these services along with the taxes.
- However, features that you should watch out for are - Call forwarding, voicemail, call waiting, conference call, caller ID, and call filtering.
- Before switching to any business telecommunications technology, it is very important that you assess the reliability of the Internet connection.
- Ideally, the company should have top-quality network equipment and solutions developed for the business owners.
- Before hiring, just make sure that the broadband connection is suitable for VoIP and also the quality of hardware.
- Most importantly, the downtime should be as minimum as possible so that your business’s functions don’t get affected by the absence of the Internet.
- Mobility & portability
- Customer support
- Satisfaction guarantee