The reason is that data travelling through the Internet is travelling just like any other data transmitted through this source. Therefore, it is equally vulnerable to threats like any other data. Moreover, the technologies that we use positively are used by hackers to generate applications and software to help them get access to anything on any network in just a blink of an eye. This might certainly not be a concern for domestic users, but certainly a great threat for those using it in their businesses.
Kinds of threats
1.One of the biggest threats that VoIP phone systems face is hackers recording the voice calls
2.Apart from this, it is also heard that they have technologies to restructure call data to create conversations that actually never took place.
3.Another very serious threat is regarding sending viruses and other infections towards the network. They can increase downtime by causing failure of the network and therefore, harming the company’s reputation.
What is the solution?
Fortunately, companies that offer services of IP telephone systems and VoIP phone systems have some ways through which these concerns can be addressed easily.
1.One of them is data encryption, known for giving exactly the same security that we experience while sending information about our credit cards over a highly secure network.
2.The second security measure taken in regards of VoIP phone systems is the separating VoIP data from the general Internet data transmitted from the same line. According to the experts, both these methods can affect call quality adversely, but yes, they can be used optionally in case of sensitive calls.